Job Description

Key Responsibilities:

Handle customer queries via calls, emails, and other communication channels.
Provide accurate information and resolve customer issues promptly.
Maintain records, data entry, and documentation work in the back office.
Coordinate with internal departments for smooth operations.
Follow up with customers for feedback and service updates.
Maintain professionalism and ensure a high level of customer satisfaction.
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Candidate Requirements:

Minimum 6 months to 1 year of experience in customer care or back-office support.
Excellent communication skills (Hindi/English).
Basic computer knowledge (MS Office, Email, Data Entry).
Positive attitude and problem-solving approach.
Ability to handle customer calls with patience and confidence.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Customer support: 1 year (Required) Office coordinator: 1 year (Required) MS Excel: 1 year (Required)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person