Job Description

. :

The Back Office Coordinator is responsible for supporting the daily operations of the organization by managing administrative and operational tasks efficiently. The ideal candidate should have strong organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Administrative Support:

Handle day-to-day back-office activities such as documentation, record keeping, and correspondence. Manage filing systems (physical and digital) and ensure data confidentiality.

Outbound Calling:

Make daily outbound calls to potential or existing customers to explain products, services, or offers. schedule appointments. Follow up on customer inquiries and previous communications.

Inbound Calls:

Handle incoming calls professionally and provide information about products or services. Address customer questions, complaints, and requests promptly.

Customer Relationship Management:

Maintain a positive relationship with customers by providing excellent service and support. Identify customer needs and suggest suitable products or services.

Required Skills & Qualifications

High school diploma / Bachelor's degree in any discipline. Fresher can also apply. Excellent verbal communication in Hindi & English. Strong interpersonal, negotiation, and problem-solving skills.

Interested candidates

can send their CV to

hr@assureitinfra.com

or message me on 8003394932.

Let's connect and grow together!

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?14,000.00 per month

Work Location: In person