Job Description

Coordinated daily administrative operations including correspondence, scheduling, and record-keeping.

Managed inventory of books and materials; ensured timely reorders and stock level updates.

Processed purchase orders, and shipping documentation for distributors and retailers.

Maintained organized filing systems for manuscripts, contracts, and author communications.

Supported editorial and marketing teams with document preparation and event coordination.

Handled customer queries and distributor communications via phone, email, and in-person.

Maintained and updated database of clients, authors, and distribution partners. Consumer Email Support & Communication:

Responded to customer inquiries regarding book availability, orders, shipping, and returns in a timely and professional manner.

Drafted and sent email responses to resolve complaints, provide product information, and maintain customer satisfaction.

Maintained a polite and professional tone while handling high volumes of customer emails.

Job Type: Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

English (Preferred)
Work Location: In person