, maintain records, coordinate with internal teams, and ensure smooth communication. No calling involved. Candidates should have
basic English understanding
--fluency in speaking is not mandatory as this is a chat-based role.
Key Responsibilities
Handle customer queries through
chat (online messaging)
Maintain data and prepare basic reports
Coordinate with production, shipping, and sales teams
Assist in daily back-office operations
Follow up with customers on order updates (via chat only)
Ensure timely and professional communication
Requirements
Intermediate English reading & typing skills
Good communication through chat
Knowledge of MS Excel/Word is a plus
Ability to handle multiple chats
Organized and detail-oriented
Freshers can apply
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Language:
English (Preferred)
Work Location: In person
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