Process customer account transactions: billing adjustments, payment posting, account updates.
Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).
Review customer documents and requests for accuracy and compliance.
Support service order completion: move-ins, move-outs, reconnections, disconnections.
Update systems and workflow tools with accurate data.
Meet productivity, quality, and SLA targets.
Adhere to regulatory, security, and compliance guidelines.
Required Qualifications & Skills
Graduate degree in any discipline.
Strong attention to detail and numerical accuracy.
Good communication skills.
Basic knowledge of MS Office.
Ability to learn new systems and processes.
Willingness to work in US office hours i.e. 6 PM to 4:30 AM.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Application Question(s):
Open to work in night shifts for a US client?
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.