Job Description

Description:

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules\' firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.

Requirements:

Job Title: Functional Consultant in Insurance

:

-> Your primary role is to leverage generative artificial intelligence (AI) and Robotic Process Automation (RPA) technologies to discover, drive, and provide business process solutions within the insurance organization.

-> You will collaborate with various teams and stakeholders to identify automation opportunities, streamline processes, and enhance operational efficiency, all while harnessing the power of AI-driven solutions.

Qualifications:

-> Bachelor\'s or advanced degree in a relevant field (e.g., Artificial Intelligence, Computer Science, Business).
-> Strong understanding of the insurance industry, including processes, regulations, and challenges.
-> Proficiency in RPA tools and platforms (e.g., UiPath, Automation Anywhere) and AI model development.
-> Exceptional problem-solving and analytical skills.
-> Excellent communication and stakeholder management abilities.
-> Ability to work independently and as part of a team.
-> Commitment to continuous learning to stay updated on AI, automation, and insurance industry trends.

-> This role plays a pivotal part in helping insurance companies leverage generative AI and RPA to optimize their processes, improve decision-making, and deliver exceptional customer experiences while ensuring regulatory compliance and data security. "

Job Responsibilities:

Roles and Responsibilities:

1. Process Discovery:

• Collaborate with business units and departments to identify potential automation opportunities by analyzing existing processes, workflows, and data.
• Conduct thorough process assessments and requirements gathering to gain insights into the specific needs and pain points of the insurance operations.

2. Solution Design:

• Develop and implement generative AI strategies to augment human decision-making processes in insurance-related tasks such as Circular analysis, claims assessment, risk analysis, and customer support.
• Create detailed solution designs that combine RPA and generative AI capabilities, including process flowcharts, AI model architectures, and technical specifications.

3. Implementation:

• Utilize RPA tools and platforms to design, build, and deploy automation solutions, working in conjunction with generative AI models.
• Configure and develop bots to automate routine and manual tasks within insurance processes while integrating AI-driven decision support.

4. AI Model Development and Integration:

• Build and train generative AI models tailored to the insurance domain, ensuring they meet industry-specific requirements and compliance standards.
• Integrate AI models into RPA workflows and processes, enabling AI-driven decision-making and data analysis.

5. Stakeholder Engagement:

• Collaborate closely with cross-functional teams, including IT, data scientists, business analysts, and subject matter experts, to ensure seamless integration of AI and RPA solutions.
• Communicate the value of AI and automation to stakeholders, obtaining their support and engagement for automation initiatives.

6. Testing and Quality Assurance:

• Conduct comprehensive testing of AI and RPA solutions to ensure accuracy, reliability, and compliance with insurance industry standards.
• Implement robust error handling and exception management mechanisms for both AI and RPA components.

7. Training and Documentation:

• Provide training and support to end-users and support staff to ensure they can effectively interact with AI-augmented RPA bots.
• Maintain documentation for AI models, RPA processes, configurations, and troubleshooting procedures.

8. Monitoring and Maintenance:

• Continuously monitor the performance of deployed bots and AI models, proactively addressing any issues or optimizations needed.
• Perform routine maintenance and updates to ensure AI and automation solutions operate efficiently.

9. Continuous Improvement:

• Stay abreast of industry trends, emerging technologies, and AI advancements to identify new opportunities for automation and process enhancement.
• Identify and prioritize areas for continuous process improvement and AI model refinement.

10. Compliance and Security:

• Ensure that all AI and automation solutions adhere to data security and compliance requirements, especially concerning sensitive customer information and

regulatory mandates.
11. Reporting and Analytics:

• Generate reports and analytics dashboards to track the impact of AI and automation on key performance indicators (KPIs) and provide insights for further enhancements.

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what\'s possible, and accelerate their transition into tomorrow\'s digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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