B2c Service Coordinator

Year    KA, IN, India

Job Description

Key Responsibilities

Act as the

single point of contact

for B2C customers for service-related queries Register service complaints and create

job cards

Coordinate with

service technicians and service centers

for scheduling and execution Track service status and ensure

timely closure

of complaints Update customers on service progress and resolution timelines Handle

warranty claims, AMC, and service billing coordination

Escalate unresolved issues to service managers Maintain service records, CRM updates, and daily MIS reports Ensure

high customer satisfaction and TAT adherence


*Must be from automobile background (EV 2 wheeler)

Please send your resume to prarthana@motovolt.co

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5051966
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year