Job Description

202505790 Thane, Maharashtra, India Bevorzugt

Description

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Principal Duties/Responsibilities:


Sound understanding of the business model, the full transactional process, and role interfaces / dependencies within the own business unit and related functions. Ensure adherence to Group policies and procedures. Adherence and manage assigned team fundamental activities in accordance with compliance requirements. Operate within the guidelines of internal and external regulators. Manage critical activities with high levels of accuracy Responsible for Legacy Clearance and achieving results as per business target model. Delivery of the A&S financial targets (Client/Carrier Debt, Cash, Funding, Unsettled Payables, Claims and other deliverables) on the assigned portfolio. Deliverables on the SLA as per the agreed timelines for each process. Ensure adherence to the Willis service standard (Willis Excellence Model). Ensure ongoing, sustainable and dynamic relationships with stakeholders (Internal/external) whilst managing their expectations. Effective management of processes and timescales in accordance with agreed procedures. Prompt and effective escalation of fiduciary issues in accordance with A&S protocols. Understand individual portfolio requirement (KYC) and proactively service a portfolio of accounts in line with existing service model.

Qualifications

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Top 5 Competencies


Planning and Organizing Action Oriented Cognitive Ability (Problem solving, Attention to detail) Client Focus (for External stakeholders) and Collaboration (for Internal stakeholders) Adaptability

Required Qualifications, Skills, Knowledge, Experience

Qualifications:

Minimum bachelor's degree required (Commerce Stream only)


Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders. Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritizing within stiff timelines. Should be proficient with internal & external working processes of the BU. . Ability to learn new processes and systems, also should have the ability to adapt to changes Highly Self-driven in managing own portfolio and assigned responsibilities with accuracy. Have an eye for detail to identify process gaps and suggest workable solutions to mitigate the same. Achieve results through a clear understanding of escalation procedures and effective business communication routes / approaches. Effective at getting positive responses in relevant negotiations with stakeholders, peers & seniors. Aware and be able to understand about the insurance industry.

Knowledge:

Prefer having good understanding of Accounting & Finance and ideally has knowledge of Client (Accounts Receivable) /Carrier (Accounts Payable) service process & procedures. * Knowledge of MS Office Suite.