Job Description

Role Summary: B2B DEO

The B2B RTV DEO is responsible for accurate documentation, data entry, and processing of all Return-to-

Vendor (RTV) shipments for B2B operations. The role ensures correct item verification, invoice matching,

system updates, and smooth coordination with vendors and internal teams.

Key Responsibilities:

A. RTV Processing & Verification

? Receive B2B return items and verify physical quantities with RO (Return Order) / RTV documents.

? Check item condition, MRP, SKU, product code, and packaging accuracy.

? Ensure no invoice mismatch, shortages, or excess items during RTV creation.

B. Documentation & Data Entry

? Create gate entry and update RTV entries in the WMS/ERP system accurately.

? Maintain records of RTV shipments, invoices, debit notes, RO details, etc.

? Generate RTV reports and share them with internal stakeholders as needed.

? Upload supporting documents (invoice copy, product images, return notes) as per process.

C. Coordination & Communication

? Communicate discrepancies (short/excess/mix-up/invoice mismatch) to the RTV Supervisor.

? Coordinate with the Vendor/Brand team for approval or clarification on mismatched items.

Educational Qualification: PUC / Diploma / Graduate (Preferred).

Technical Skills

? Basic computer knowledge (MS Excel, Word).

? Experience in WMS/ERP system entry (preferred).

Soft Skills

? Communication skills.

? Ability to coordinate with multiple teams.

? Problem-solving attitude.

4. Experience

? 1-3 years of experience in warehouse operations / RTV / data entry preferred.

? Experience in B2B returns or vendor-facing processes is an added advantage.

5. Key Performance Indicators (KPIs)

? Accuracy of RTV entries.

? Timely processing of B2B returns.

? Zero mismatch in invoice and product details.

? Proper documentation and file maintenance.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

* Provident Fund