We are looking for a B2B Collection Executive who will be responsible for following up with clients for pending payments, maintaining collection records, coordinating with internal teams and ensuring timely receipt of dues. The role is primarily office-based, with occasional client visits when required.
Key Responsibilities
Follow up with B2B clients through calls, emails and official communication channels for outstanding payments.
Maintain accurate records of invoices, payments, and follow-up status.
Coordinate with internal departments to resolve billing or invoice-related queries.
Prepare and update collection reports, trackers, and MIS using advanced Excel.
Ensure timely escalation of critical payment delays to the reporting manager.
Visit client locations occasionally for collection discussions or documentation (if required).
Maintain professional communication and build strong client relationships to ensure smooth collection cycles.
Required Skills & Competencies
Strong verbal and written communication skills in English.
Proficiency in
Advanced Excel
(VLOOKUP, HLOOKUP, Pivot Tables, Dashboards, Data Analysis).
Good negotiation and client-handling skills.
Ability to work independently and manage multiple follow-ups efficiently.
Detail-oriented with strong record-keeping and follow-through abilities.
Qualifications
Graduate in any discipline.
1-3 years of experience in B2B collections, accounts receivable, or customer coordination preferred.
Experience handling invoices and payment follow-ups is an added advantage.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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