Job Description

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LOCATION

Mumbai

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EXPERIENCE

0 - 1 Year

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FUNCTIONAL AREA

Cloud Services

Eligibility Criteria

We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills.

Shift Timing:

Initial Shift Time: 11-8 pm Later on: 6:00 PM to 3:00 AM IST (Rotational Weekoff's)

Roles & Responsibilities

Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues. Ability to work independently, be adaptable to change and varied working hours. Be responsible for queue monitoring and acknowledging tickets. Basic application support knowledge. Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts) IT Support, non-voice process. Excellent written and oral communication.

Technical Skills

Should understand basic IT related technical terms like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc. Prior Experience in infrastructure monitoring will be an added advantage.

Preferred Certifications

Any Azure (AZ-400, AZ-500, AZ-900, AZ-104) Or Microsoft 365 ( MS-500, MS-900, M365, O365 ), Any Cloud, Windows Server Administration,

Education

Candidates with 75% and above in 10th, 12th and Degree (Mandatory).


BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) * Electronics Engineering and Electronics and Telecom Engineering