be responsible for leading the operational delivery, automation, and governance of Azure-based data platforms for enterprise clients. This role involves managing L1/L2/L3 operations, driving proactive monitoring, ensuring SLA adherence, and enabling seamless collaboration between Data Engineering, Cloud, and Business teams.
The ideal candidate combines
hands-on Azure Data Platform expertise
, strong
DataOps process management
, and
team leadership skills
to ensure operational excellence, cost optimization, and continuous improvement across customer environments.
Key Responsibilities
+ Lead and manage the
Azure DataOps function
, ensuring smooth daily operations, incident resolution, and performance stability across production data platforms.
+ Oversee
data pipeline orchestration and automation
using
Azure Data Factory (ADF), Synapse Analytics, Databricks, and Logic Apps
.
+ Implement
CI/CD pipelines
for data workflows using
Azure DevOps
or equivalent automation tools.
+ Drive
incident, problem, change, and request management
processes aligned with
ITIL best practices
.
+ Coordinate with L1/L2 support teams for escalations, RCA preparation, and client communication.
+ Maintain governance for
data quality, access control, and compliance
using
Azure Purview
,
Key Vault
, and
RBAC
.
+ Collaborate with Data Architects and Cloud Engineers to design
scalable, resilient, and cost-efficient
Azure data solutions.
+ Ensure
24/7 operational readiness
through proactive alert monitoring, performance tuning, and preventive maintenance.
+ Contribute to
automation initiatives
using
PowerShell, Python, or ARM templates
to reduce manual efforts and improve system reliability.
+ Partner with customer stakeholders to report on
SLAs, KPIs, RCA summaries
, and provide technical recommendations for improvement.
+ Support onboarding and knowledge transition for new clients and ensure documentation consistency across environments.
+ Mentor and upskill the
DataOps L1/L2 teams
, fostering a culture of ownership, accountability, and process discipline.
Required Skills & Experience
+
8-12 years
of total IT experience with at least
3-5 years in Azure DataOps or Data Engineering leadership
.
+ Hands-on expertise with key
Azure Data Services
, including:
+ Azure Data Factory (ADF)
+ Azure Synapse Analytics
+ Azure Databricks
+ Azure SQL Database / SQL Managed Instance
+ Azure Data Lake Storage Gen2 (ADLS)
+ Strong understanding of
DataOps concepts
+ Experience in
monitoring and alerting
using
Log Analytics, Application Insights, and Azure Monitor
.
+ Working knowledge of
incident management, RCA documentation, and operational reporting
.
+ Strong analytical skills for troubleshooting performance issues and identifying optimization opportunities.
+ Excellent communication and stakeholder management skills across global teams.
Preferred Qualifications
+ Microsoft Certified:
Azure Data Engineer Associate
+ Proficiency across the
Azure stack
, including Azure SQL Database, Azure Key Vault, Azure Monitor, and Azure Event Hub.
+ Experience with
Power BI
,
DataBricks Notebooks
, or
ML Ops
pipelines is a plus.
+ Experience working in
managed services environments
with
24/7 rotational support models
.
Soft Skills
+ Strong leadership with a proactive and analytical mindset.
+ Effective communicator with the ability to manage global stakeholders.
+ Team-oriented with a focus on mentoring and capability building.
+ Process-driven approach with commitment to continuous improvement.
+ Strong sense of accountability and delivery excellence.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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