Azure Consultant

Year    Bangalore, Karnataka, India

Job Description

Mandatory Skills :Azure Cloud, microsoft, cloud computing, docker, Azure Functions, Azure Devops
Skill to Evaluate :Azure Cloud, microsoft, cloud computing, docker, Azure Functions, Azure Devops
Experience :6 to 8 Years
Location: Bengaluru
Job Title: Azure Consultant
Roles & Responsibilities:

  • Customer Issue Resolution
Investigate, troubleshoot, and resolve technical issues across Azure IaaS (VMs, storage, networking), PaaS (App Services, Web Apps), and SaaS services. * Kubernetes Support
Provide support for containerized workloads, including Azure Kubernetes Service (AKS) and other Kubernetes platforms. * Incident & Problem Management
Manage production incidents, perform root-cause analysis, integrate automation (e.g. Terraform, ARM/Bicep), and deliver long-term remediation. * Automation & Infrastructure as Code (IaC)
Create and maintain scripts and templates using Terraform, Azure CLI, Azure PowerShell, ARM, or Bicep for repeatable deployments. * Monitoring & Alerting
Use Azure Monitor, Log Analytics, and Application Insights to track resource health, resolve alerts, and optimize signal-to-noise ratios in incident alerts. * Customer Engagement & Support Excellence
Collaborate with internal teams-including engineering and DevOps-while maintaining excellent communication with customers. Deliver best-practice recommendations and help improve customer confidence. * Knowledge Management & Continuous Improvement
Document troubleshooting steps, contribute to knowledge bases, and assist in readiness programs or peer coaching sessions. * ITIL-Aligned Operational Processes
Follow ITIL methodologies such as Incident, Change, and Problem Management in a structured support environment. * 24 7 Support Availability
Engage in on-call rotations or flexible shift schedules to meet SLA commitments and handle urgent issues.
Qualifications
  • Bachelor's degree in Computer Science, IT, or related field, or equivalent experience.
  • 6+ years of experience in Azure technical support or cloud operations, with exposure to IaaS, PaaS, and ideally SaaS environments.
  • Hands on experience with Kubernetes (e.g., AKS) and familiarity with container and cluster tools (e.g., Docker).
  • Proficiency in scripting and automation: PowerShell, Azure CLI, Terraform, ARM, Bicep, Python, or similar.
  • Strong troubleshooting expertise across compute, storage, networking, and identity services.
  • Experience with Azure governance, security, backup, high-availability, and DR best practices.
  • Excellent customer-facing skills and written/verbal communication.
  • Familiarity with ITSM platforms (ServiceNow, Jira) and incident management workflows.
Preferred Qualifications
  • Azure certifications such as Solution Architect.
  • Exposure to FinOps practices or cost optimization in Azure.
  • Experience working in global or 24 7 support environments with strict SLAs and escalation procedures.
Shift Timings :
7:30 AM to 4:30 PM IST

Skills Required

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Job Detail

  • Job Id
    JD4190227
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year