Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.
Build Your Career with Cyncly in Kochi
Kochi is Cyncly's newest hub, opening doors to exciting career opportunities across diverse functions. Here, you'll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you'll have everything you need to thrive.
About the Role
A Cloud Ops Administrator is responsible for managing and optimizing cloud infrastructure to ensure the availability, security, and performance of cloud-based systems. This includes monitoring environments, automating tasks, managing resources, and resolving issues to maintain seamless operations and support business continuity.
Reporting to the Cloud Ops Leader, the employee will contribute meaningfully to cloud architecture initiatives by adhering to established pillars and best practices. The role requires technical leadership, a strong attention to quality and detail, and a solid understanding of cloud operations best practices.
In collaboration with other team members, the incumbent will work on challenging projects involving advanced cloud technology stacks. They will participate in the design, analysis, and deployment of state-of-the-art web applications.
Oversee day-to-day operations of platforms on Azure cloud infrastructure, ensuring stability and optimal performance.
Lead incident response efforts, analyze incidents and implement preventive measures on Azure cloud infrastructure.
Implement and maintain monitoring tools to track system performance, identify issues, and resolve incidents quickly.
Collaborate with cross-functional teams to implement platform improvements and new features.
Look for innovation, analyzing our cloud environment to identify performance improvements, best practices and cost savings.
Support development and infrastructure teams to maintain the best practices on cloud.
Develop and maintain disaster recovery plans to ensure data integrity and business continuity in case of failures.
Participate and provide guidance for cloud migrations.
Assist in ensuring platform compliance with security policies and industry regulations.
Key Duties
Manage and monitor cloud infrastructure (Azure,)
Design and implement scalable, secure cloud systems
Perform system backups, recovery, and disaster planning
Ensure compliance with security and privacy standards
Troubleshoot cloud services and optimize resource usage
Collaborate with IT and security teams to define cloud strategies
Qualifications
College or bachelor's degree in computer science or computer Engineering
Minimum of five (5) years of relevant experience in Cloud Ops
Fluency in spoken and written English is required
Technical leadership
Required technical skills
Proficiency in Azure cloud infrastructure
Experience with Azure DevOps version control and CI/CD Pipelines
Experience with Infrastructure as Code (IaC)
Experience with monitoring tools, scripting, and automation (Grafana, Azure Monitor)
Strong understanding of networking, identity management, and cost optimization
Good to have - technical skills
Proficiency in Azure cloud infrastructure
Knowledge of Bicep file for IaC.
Knowledge of firewall rules
Knowledge of Kusto Query Language (KQL)
Understanding of regulatory frameworks (GDPR)
Migration Experience on-prem to cloud, and large-scale resource migrations
Cost Management Tools: Azure Cost Management, Cloud Health
Required qualities
Methodological and rigorous
High level of attention for the details
Interest in quality
Pursuit of excellence
Autonomy and organization skills
Excellent oral communication skills
Sense of initiative and innovation
Team spirit
Flexibility
Good sense of humor
Open minded
Working for us:
We are a dynamic and innovative company that still holds onto our founding ethos of collaboration, openness, and commitment to excellence. We have big ambitions, and we are moving fast to reach them through our biggest asset - our people.
You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.
Our teams recognize that all people come with a wealth of experience and talent beyond just the technical requirements of the position. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage candidates from all backgrounds to apply to our roles.
Come and join an international and motivated team in a growing technology company.
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