minimum of 3+ years' experience working in a web hosting environment, within
the financial sector.
Knowledge of core Azure Cloud computing concepts (AZ-900 & SC-900
Certification as a minimum requirement, with AZ-104 certification preferred).
Excellent knowledge of Azure, Microsoft Windows Server family, Desktop
Virtualization and in-depth understanding of Citrix XenDesktop or Citrix Cloud
and its components.
Powershell, Azure CLI, Python, Azure DevOps, Azure ARM templates, Kusto
Query Language.
Azure log analytics, Azure Monitor, Azure Dashboards, Logic Apps etc.
Good foundational understanding of Agile Methodologies, AI (Artificial
Intelligence) Operations, ITIL and Change Management.
Record of accomplishment on problem analysis and resolution, with extensive
hands-on IT support experience.
Fluent in English, both written and spoken.
Good report writing and documentation skills, and a strong verbal
communicator.
Able to present concepts, ideas, and recommendations in a clearly structured
and logical fashion.
Self-motivated, able to prioritise, with excellent time management skills and goal
driven.
Quick learner with ability to grasp modern technologies, UBS policies and
procedures.
Collaborative nature; willing to share ideas, debate solutions, to achieve
consensus on the best way to drive the service forward for the betterment of the
organisation.
Able to work in a high pressure and time critical environment.
Attention to detail, keen eye on due diligence
Experience working in a financial or regulated sector, and aware of best
practices.
?
Do
Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements
Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
Develop shift roster for the team to ensure no disruption in the tower
Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
* Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
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