:Experience - 5 YearsLocation : Bangalore 5+ years of experience in technical support or billing support role. Bachelor\'s Degree in CS and 3+ years technical support or billing support role. \xc2\xb7 Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills. \xc2\xb7 Strong communications skills \xe2\x80\x93 fluent in spoken and written English \xc2\xb7 Azure Fundamentals certification, familiarity with Azure and/or compete cloud products. \xc2\xb7 Knowledge of Excel: pivot tables, filters & look-up function. \xc2\xb7 Leadership - handling challenging and politically charged customer situations. \xc2\xb7 Ability to conduct effective, polished interactions with customers to gather information quickly & comprehend issues; explain customer responsibilities in resolving issues; communicate next steps and status; and inspire confidence. \xc2\xb7 Cross-team collaboration \xc2\xb7 Passion for technology and customer focus. PH :7418488223Mail id :soundharya.k@applogiq.org Job Type: Full-time Benefits:
Health insurance
Schedule:
Day shift
Rotational shift
Work Location: In person
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