Job Description

Minimum Qualifications CA / MBA/Graduate from recognized institute Minimum Experience At least 12-15 years of relevant work experience. Prior experience in managing teams. Technical Skills * Good Knowledge on Microsoft Office applications (MS Wo

Minimum Qualifications CA / MBA/Graduate from recognized institute Minimum Experience At least 12-15 years of relevant work experience. Prior experience in managing teams. Technical Skills Good Knowledge on Microsoft Office applications (MS Word, MS Excel, MS PowerPoint & MS Outlook) High level of proficiency in excel and a very high degree of comfort with technology Performance Management Good Product & Process Knowledge Able to manage the team effectively Good analytical and presentation skills Ability to perform Research & Investigation Good Problem Solving & Analytical Skills MIS & Reporting Skills Thinking Strategically Conflict Management Coaching & Providing effective feedback Leadership - Leads by example and is an effective role model GUIDELINES FOR COMPILING A JOB DESCRIPTION JOB TITLE Asset & Wealth Management - Associate FIRM INTRODUCTION J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. KEY PERFORMANCE AREAS AND % TIME Support the team in their mission to provide top quality operations. Ability to handle all miscellaneous requests related to the process & assist the team with research & investigation as required. Ensure to document procedures and identify requirements for additional controls as required. Should be able to effectively manage performance of the team by coaching/providing feedback, influencing & build good rapport. Ability to resolve conflicts, negotiate & manage difficult conversations. Good coaching skills & providing effective feedback. Good in problem solving & decision making. Ability to identify the possible risks in the process & mitigate them by placing appropriate controls. Conduct periodic process reviews & suggest process improvements to improve efficiency & reduce costs. 100 % adherence to procedures to ensure that there is not bad client experience. Ensure adherence to operational procedures to complete task in an accurate and timely manner. To provide processing support for effective and efficient process delivery. Maintain optimal Productivity & Accuracy levels for the team as defined for the process. Ensure that the ageing of breaks and write-offs are in line with the PB/corporate accounting policies Ensure that all breaks are highlighted on a daily basis and aged appropriately Candidate should possess strong knowledge of Reconciliation functions in Financial Services operations Relationship building skills - To develop and build working relationships with diverse groups and senior executives. Client focus - Role involves servicing highly sensitive Trust relationships / ultra high networth individuals and managing the Client experience is one of the key deliverables. People management - ability to manage large teams, develop key talent, as well as manage the expectations of people. Ability to manage groups remotely across multiple locations. Be able to drive positive changes, promote ownership and demonstrate 'My business Mentality'. Manages Relationships through inclusivity and is able to actively manage stake holders and demonstrate collaborative team work. Strategic thinking, should be creative and innovative challenges status quo generate strategic advice/product/client solutions. MINIMUM REQUIREMENTS Minimum qualifications - Graduate/MBA (Bachelor's Degree in Commerce/other related background) with ability to lead a group of individuals, foster a productive & controlled environment by influencing & building good rapport. Minimum experience - 12-15 years of work experience. Key competencies Key competencies must indicate competencies essential to do the job: Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people. Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate 'My business Mentality'. Manages Relationships through inclusivity and is able to actively manage stake holders and demonstrate collaborative team work. Communication - Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels. People management: Manages his teams through active engagement and develops key talent. Must be able to flex his/ her style to get the best out of the people Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues initiates and is responsive to requests from other products, regions, etc.) Should be creative and innovative challenges status quo generates strategic advice/product/client solutions Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment An acute awareness of the high risk, time critical and complex nature of the Private Banking environment, an ability to work under pressure and to meet tight deadlines is essential A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through. Client focused and able to deliver on complex tasks Good people skills and ability to drive energy levels within the team Excellent time management and prioritization skills and highly result oriented Focus on quality and controlled environment. A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through. Drives initiative within the team and can motivate and direct the team in the right direction. Intervene when necessary to aid the group in resolving issues. Recognize & celebrate team & individual accomplishments & exceptional performance Contribute to staff appraisals & supervision process. Facilitate day-to-day work flow management. Ensure appropriate staffing levels are maintained. Ability to derive trends across ageing breaks. Organize & facilitate regular staff meetings. Perform appraisal and monthly performance reviews in line with defining SMART goals and objectives.