Job Description

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JPMorgan Chase & Co. is a leading global financial institution with assets under management of more than $3 trillion, over 250,000 employees and operations in over 60 countries.

J.P. Morgan Asset Management is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Job Overview

The Asset Management Operations division of the firm is recruiting for Data Management & Governance team within the Alternatives Operations team to support the global expansion of operations functions across our Real Estate and Global Transportation Fund platforms. The candidate's initial responsibility will be to support the Data Governance and Management processes for internal JPM teams, Property Managers and Consultants. The candidate will work with the larger Global Alternatives Operations team, which is currently based in Delaware, New York, APAC and EMEA. Over the long term, the candidate will also assist with process improvement and automation projects across the broader Alternatives organization.

The candidate must be able to support multiple processes and project deliverables simultaneously while also thinking strategically to align with the organization's broader goals and objectives. The candidate will have exposure to various alternatives product types for institutional, insurance, pension, and retirement accounts. The role will involve working closely with various internal and external teams and the business to ensure deadlines and deliverables are met.

• Lead a team and manage resources, capacity and work-load of the team. Acts as a key point of escalation for BAU issues.
• Manage team's daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures
• Provide leadership around talent management incl. staff performance evaluation via regular discussions, quarterly/semi-annual performance meetings and the annual review process
• Participate in the continuing strategic development of the support operating model, and help validate proposed ideas/plans prior to implementation
• Query management related to Real Estate operations Yardi support which includes set-up and update requests related to Investments, Properties, Legal Entities, Banks, Vendors, financial entries uploads and troubleshooting issues.
• Work closely with the business and third party Property Managers to proactively review and investigate data quality issues.
• Track data governance exception rules and conduct root cause analysis for DQ issues.
• Work with cross functional teams to provide missing data and cleanse data.
• Develop business requirement documents for automation projects and data governance rules.
• Partner with business stakeholders to identify and understand source data and outline data quality requirements and processes.
• Support data requests from all functions of the business including Finance, Asset Management, Acquisitions, Debt, Valuations, and Portfolio Management.
• Interpret ad-hoc data requests and conduct applicable queries to obtain desired results and provide business support.
• Interface with Technology team to assess complex data sets from a variety of structured and unstructured sources (ranging from small, simple Excel reports to large, complex datasets from enterprise applications and data warehouses), and build Data Governance rules to support responsibilities.
• Help drive continuous improvements to the team's data quality procedures and a consistent approach to how data quality is measured, monitored and reported.
• Create systematic, automated processes and tools that allow the team to scale and rapidly onboard new datasets.
• Participate in process mapping sessions to add to the team's comprehensive process inventory, and maintain Standard Operating Procedures and process flows.
• Support quality assurance and user acceptance testing; provide post-production support for both maintenance and enhancement solutions.
• Provide assistance with project management and tracking.

Qualifications: This role requires a wide variety of strengths and capabilities, including:

• 8+ years of relevant experience that includes a progressive career trajectory.
• Experience in the Real Estate/Alternative Investments industry or strong aptitude to learn.
• Experience with Yardi Voyager Commercial, Multifamily & Investment module and other Real Estate applications a plus.
• Strong SQL skills to query SQL databases; experience with data analysis tools like Alteryx is a plus
• Proficiency with Microsoft Excel skills including pivot tables, power pivots & query, formulas, macros and external data connections.
• Working knowledge of data governance best practices is a plus.
• Highly capable problem solver, able to work on complex problems requiring strong analytical, conceptual and quantitative ability.
• Capable of working well with others but also autonomously with little direction.
• Strong attention to detail.
• Excellent written and oral communication skills.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4.1 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.