Job Description

Job Responsibilities & Activities

You will work as part of an IPB Data remediation team. Candidates must demonstrate an interest and knowledge in financial markets, as well as possess excellent analytical, organizational, attention-to-detail, communication, leadership, teamwork and interpersonal skills. Initiative, enthusiasm and confidence to complete projects are also a must. This role would suit someone who has some experience in the financial markets/Client On-boarding/Remediation projects.

Specific responsibilities include:

• Connect/Engage with stakeholders to drive change and for better customer experience
• Be Agile and Flexible in multi-tasking as per business need
• Manage and prioritize initiatives independently that are requested by stakeholders
• Review of documentation for entities such as Corporation, Trust, Private Holding Company, Individuals as per the policy/jurisdiction for all Onboarding, role verification and CDD documents and raising request for information/documents
• Define the project scope for each ongoing remediation's and update the documents in timely manner
• To collaborate with BAU SMEs to understand the end to end process & document the new learning in scope document/ process flow and build expertise on the systems/applications required in the remediation project
• To be able to manage time for self and able to analyze the time spent on each tasks; should be able to draw project timeline & ensure defined timelines are met
• Researching client inquiries and managing follow-up communication
• Work on Adhoc remediation as part of regulatory and business requirements

Personal Attributes & Requirements

• University degree holder and with 4 - 6 years of professional experience in a similar capacity
• Excellent stakeholder engagements skills
• Fluency in English required
• PowerPoint and Excel expertise required
• Strong understanding of the needs and sensitivities of client management
• Absolute discretion when dealing with confidential matters
• Detail-oriented and results-focused
• Excellent interpersonal skills, both written and oral
• Exceptional follow-up and follow-through skills
• Able to work under minimal supervision; adaptable to work in demanding environment
• Demonstrate capability to co-ordinate different tasks and perform related follow up until completion
• Possesses collaboration, partnership and influencing skills
• Flexibility and adaptability
• Ability to implement and manage day-to-day tasks
• Identify critical requirements and potential gaps by understanding complex and interdependent processes.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.