Job Description

About MUFG Global Service (MGS)MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.For more informatAbout Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.MUFG Global Service Private Limited:Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia PacificSystems Office for Asia Division (ASO) TIS APACJob Overview:This role is for a new requirement with VDI Admin Team for the department of Systems Office for Asia (ASO), MUFG Bank Ltd having its Regional headquarters in Singapore. The team will be responsible for the maintenance of the VDI and VDI infra end to end covering all branches in Asia & Oceania region excluding Japan and China. The team will also be responsible for any new VDI related implementation and enhancement. This specific role is meant for candidates with intermediate skills to manage, maintain & implement Citrix XenDesktop and XenApp productsJob Responsibilities:

• The candidate will be responsible for delivery of project related tasks in an efficient way and ahead or meet the project timelines.
• The Candidate is responsible for producing technical documentation like admin guides, user guides or similar technical documents the project demands.
• Candidate should possess strong analytical and problem-solving skills and should identify and escalate any project related issues in a timely manner.
• Demonstrate good communication and coordination skills with various support and project teams.
• Assist the VDI team in maintenance and management of VDI & VDI infra based on the instructions from team lead/manager.
• Assist the VDI team in handling incidents & requests based on the instructions from team lead/manager.
• Strictly comply with the various policies & guidelines defined by the bank but not limited to IT related polices.
• Strictly adhere to various IT security policies & procedures defined by IT security team.
• Demonstrate good work ethics with coworkers and other

Qualifications:

• Specific skills:
• Candidate should be competent to independently perform assigned tasks from respective projects with minimal guidance/supervision from the team in Singapore.

XenDesktop & XenApp:

• Candidate should be able to Implement & Manage catalogs, delivery groups, HDX policies, VDIs and Applications from Citrix studio.
• Candidate should possess sound understanding of Citrix User Profile Management & other third party profile management tools like Ivanti Environment Manager.
• Candidate should possess sound knowledge on Windows 10 & Windows 2016 operating systems & features.
• Candidate should have prior working experience in VDI image management using MCS & PVS.
• Experience in Citrix DAAS, cloud connectors will be an advantage.

Hypervisor:

• Candidate should possess a deep understanding of VMWare vsphere or the Nutanix AVH Hypervisor hosting platform for Citrix Virtual Apps/Desktops.
• Knowledge of VSAN / VxRail technologies will be an added advantage.

Cloud:

• Experience on VDI hosting on cloud is a good to have skillset.
• Knowledge on AVD VDIs will be an added advantage.

Other dependent areas:

• Candidate should possess sound understanding of AD GPO with multi-domain multi forest AD environment.
• Candidate should possess sound knowledge in AD integrated DNS & DHCP and should have prior experience managing them.
• Awareness on Citrix Virtual Apps/Desktop integration with AWS will be an added advantage.
• Knowledge on load balancers like f5 or Citrix Netscaler will be an added advantage.

Education level:

• Any undergraduate degree/above or equivalent post graduate diploma in IT related domain.
• Experience: 7-10 Years of overall experience with at least 5 years of relevant experience in Citrix related technologies.

Certifications:

• Citrix Certified Associate Virtualization is a minimum requirement
• Citrix Certified Professional Virtualization will be an added advantage.
• Additional certifications on Microsoft, VMWare and Cloud related technologies will be an added advantage.

Equal Opportunity Employer:

• The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

MUFG