Job Description

The U.S. Personal Banking (USPB) Chief Operating Office team is focused on strategic growth and operational excellence across the USPB franchise. This highly visible team drives a broad portfolio of strategic initiatives and business management activities ranging from growth strategy, digital transformation, expense productivity, talent and performance management, and operating model efficiency. Initiatives are typically team-based and include heavy interaction and collaboration with business / functional heads and their teams. The team is composed of top performers from top strategy consulting firms and other internal Citi groups.
The successful candidate for this position will work as an individual contributor within a small team. The position presents an excellent opportunity for the successful candidate to:

• Be exposed to and influence the agendas of senior management
• Build knowledge and experience within a variety of businesses and functions in personal banking
• Build relationship and network with leaders across the personal bank

Responsibilities:

• Support critical initiatives to develop and implement reporting and analytics for strategic expense management and resource allocations, to drive identification of insights, best practices and inform decision-making
• Demonstrate command over all data and analysis relevant to the project or work stream, with understanding of key drivers and levers
• Assist with impactful visual representations of metrics to aid understanding, enabling users, including executive leadership, to easily interpret insights and identify strategic decisions
• Structure and build quantitative and qualitative analysis and reporting for Business Execution, including expenses, hiring, scorecard performance, location strategy and organizational design
• Effectively collaborate, interact, and maintain relationships with business stakeholders, Finance, subject matter experts
• Proactively deliver against own work plan, adhering to strong quality standards, with minimal supervision
• Assist with development of CEO-level presentations and other ad hoc requests as necessary
• Multi-task productively and reliably, while managing conflicting priorities

Candidate Qualifications:

• 7+ years overall experience required
• Knowledge of consumer financial services; demonstrates clear understanding of the drivers of performance and decision making to maximize results
• Strong understanding of financial statements and expense management, with demonstrated expertise in Excel-based modeling and analytics
• Strong quantitative and analytical skills with ability to filter, prioritize and validate potentially complex and dynamic material from multiple sources
• Self-motivated and well organized, with strong problem-solving skills. Proven track record with ability to handle multiple tasks, prioritize accordingly and make decisions as required

Education

• An undergraduate degree in Finance, Economics, Engineering, or another quantitative discipline

Job Family Group: Business Strategy, Management & Administration
Job Family: Business Process Re-Engineering
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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