Job Description

About MUFG Global Service (MGS)
MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank's parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the world's most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.For more informat

About Us:
MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.
MUFG Global Service Private Limited:
Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific.
Position: AVP, QA Programs, MI and Technology
Location: Bangalore, India
Legal Entity: MGS - India
Purpose of the Role:
The GFCD QA Programs, MI and Technology Analyst will report into the GFCD QA Head of QA Programs, MI and Technology. This position has been created for the purpose of supporting the team with the maintenance and continuous development of QA Tools and MI arrangements that are in the process of being deployed across the organisation. In addition to these key responsibilities the Analyst will support the Global GFCD QA Team on an ad-hoc basis with program management activities.
Main Responsibilities:

• Manage & Drive performance of GFCD QA MI team at MGS
• Ensure performance management of the staff along with accountability on all key timelines, milestones for the MI program
• Ongoing maintenance and continuous improvement of QA Tools that are currently Excel based workbooks
• Design & drive change in the MI process through consistent automation, scalability, effectiveness & Efficiency
• Monitor areas of innovation in the market that can lead to further operational and cost efficiencies for QA execution and ascertain suitability for implementation within MUFG
• Providing training and technical support to colleagues across the organisation on use of the QA Tools
• Supporting the Head of QA Programs, MI and Technology with the production and distribution of management information metrics
• Supporting the Global GFCD QA Team on an ad-hoc basis with program management activities
• Working with other Global and Regional QA Stakeholders to support the roll out of QA programs
• Using data visualisation techniques and statistical methods to analyze data and generate useful analytical insights on QA results and QA team performance

• 10+ years experience working in a data/technology focused role in a financial services organisation
• Experience in building end user developed applications with MS Excel, Access, Power Automate, or similar Business Object oriented platforms
• Strong VBA experience with a focus on increasing efficiency for end users through Macros and other automation (preferable)
• Experience analysing large data sets using statistical software and/or data visualisation tools such as Tableau
• Detail-oriented and organized execution and ability to multitask
• Collaborative with strong interpersonal communication skills
• Ability to work autonomously and initiate and prioritize own work
• Ability to work with teams of project managers
• Strong judgement and analytical skills

• Bachelor's degree or above

• Basic knowledge of financial crimes systems including KYC, Sanctions, Transaction Monitoring, and Case Management
• Experience interacting with financial crime subject matter experts
• Knowledge of database structures, back end functions, and data environments