Job Description

Job Summary

• Strong experience in product management, preferably in a senior or lead role.
• Must have managed large scale initiatives effectively.
• Define and communicate the product vision and strategy to the team and stakeholders.
• Ensure that the product aligns with the company's overall strategy and goals.
• Continuously refine the product vision based on market trends, customer feedback, and business objectives.
• Create, maintain, and prioritize the product backlog.
• Ensure that the backlog is visible, transparent, and clear to all stakeholders.
• Break down high-level business and user requirements into detailed user stories and acceptance criteria.
• Act as the primary liaison between the development team and stakeholders.
• Gather and prioritize requirements from various stakeholders including customers, business leaders, and other departments.
• Communicate progress, changes, and updates to stakeholders regularly.
• Participate in sprint planning meetings to help the team understand the product backlog items.
• Ensure that the team understands the requirements and the acceptance criteria.
• Review and accept or reject completed work during sprint reviews.
• Work closely with the development team to ensure that the product is being developed according to the requirements.
• Provide clarifications and make decisions on scope and priorities during the development process.

• Ensure that the product meets quality standards and delivers value to the customers.
• Plan and manage product releases, ensuring timely delivery of features and updates.
• Coordinate with marketing, sales, and support teams to ensure successful product launches.
• Monitor and evaluate the success of the product releases and iterate based on feedback.
• Identify and manage risks related to product development and delivery.
• Develop mitigation plans to address potential issues that could impact the product.
• Continuously seek ways to improve the product development process and team performance.
• Encourage and facilitate a culture of continuous learning and improvement within the team.
• Create and maintain product documentation, including user guides and release notes.
• Provide training and support to internal teams and end-users as needed.
• Ensure that the product complies with relevant regulations, standards, and best practices.
• Work with legal and compliance teams to address any regulatory requirements.
• This workstream will own end-to-end delivery of developing new platform with a focus on Product Innovation, Digital Journeys with the aim to ensure delivery of capabilities within budgets/timelines while ensuring the best-in-class client experience.
• Incumbent should be able to lead product development, enhancement of existing products/features and product management for remittance capabilities in-line with the overall group retail products strategy.
• Monetize capabilities and develop analytics to track performance.

Key Responsibilities
Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities
Embed Here for good and Group's brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Skills and Experience

• Business Acumen
• Business Analytics
• Agile way of working
• Digital Journeys

Qualifications

• At least 10-15 years of experience in a financial institution, preferably in Retail Clients / Retail Product & Project Management, with a good understanding of SST, Debit Card & Switching capabilities, digital products, and financials drivers. PMP/Agile certification would be preferred.
• Strong understanding of payment schemes, network associations
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
• Strong understanding of Risk and Controls and ability to identify and mitigate emerging risk with client focus
• Good interpersonal and communication skills: networking, negotiation and influencing.
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines.
• Strong analytical and numerical skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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