Job Description

Key Responsibilities

Orders Management

Track the orders being executed, both online and offline. Provide support in case of any order failure. Drive automation for order processing, reconciliation, and reporting. Drive automation for communication of order status to different stakeholders.

Transaction Data Management

Supervise acquisition, validation, and systematic management of client investment transactions from multiple product providers (AMCs, insurers, banks, etc.). Oversee reconciliation of transaction feeds with internal systems and resolve exceptions. Drive automation for transaction processing, ensuring scalability and minimal manual intervention.

Brokerage Rate Structure Management

Maintain database of brokerage rates and incentives to be received from Product providers. Analyze increase / decrease in rate structures and provide inputs to the Product team. Participate in creation a smart payout rate structure balancing profitability with market competitiveness. Track rates being offered by competitors and generate analysis.

Brokerage Receipt & Reconciliation

Lead monthly/quarterly reconciliation of brokerage/commission receipts from all manufacturers, ensuring alignment with business generated. Analyze variances in brokerage received vs. expected and initiate corrective actions with product partners. Escalate internally in case of delays in reconciliations.

Brokerage Payout Administration

Structure and monitor brokerage payout processes according to agreed slabs/networks, including multi-tier distribution networks. Ensure accurate calculation and compliance with TDS, GST, and other statutory deductions prior to payout. Oversee timely disbursement of brokerage to all network partners; address disputes and resolve escalations.

Regulatory Compliance & Audit

Ensure adherence to SEBI, IRDAI, RBI, and internal policies through process controls and documentation. Act as the point of contact during internal and statutory audits pertaining to transaction and payout processes. Maintain audit-ready, well-organized records for all transaction and brokerage-related activities.

Process Improvement & Team Leadership

Recommend and implement process enhancements for data and brokerage handling, leveraging technology and best practices. Collaborate with IT/Finance/Business teams to ensure smooth integration of new systems and updates. * Mentor and develop the transaction operations team to raise standards and drive operational excellence.