Job Description

Business: Financial Crime Investigations \xe2\x80\x93 Investigative Reporting Role Title: AVP, Investigative Reporting Global Career Band: 5 Location (Country / City ): Hyderabad Why join us? Financial Crime Investigations (FCI) is responsible for the mitigation of financial crime threats the firm faces now and may in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime. FCI, working with partners across the Bank, harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means. FCI, as part of one Compliance, supports building the case for a more efficient and effective regulatory approach by defining a potential new regulatory landscape based on practical, tested innovation and serving as a thought leader in the ongoing public debate on the future of regulatory compliance. Opportunity: The role-holder will be responsible for managing a team of Financial Crime Investigators tasked with conducting Investigations concerning accounts/transactions where potential financial crime risk has been identified pertaining to HBEU (HSBC Europe) customers, specifically Channel Islands/Isle of Man (CIIOM). Sources of Investigative referrals stem from FC-UARs, Transaction Monitoring (including, Dynamic Risk Assessment - DRA), OWS (GEWL True Matches), escalations from Fraud Operations and cross-border referrals from other Investigative functions. Where necessary, the team will be required to refer and/or escalate Investigative outcomes to the local onshore MLRO function in accordance with the Investigative Reporting Procedures and localised regulatory requirements (defined by the respective market) for regulatory decisions and filing; with considerations made in respect to whether any Referrals for Action may be required. The role-holder will be required to direct the teams to ensure processes are implemented and executed in accordance with Group-defined procedures and any European regional requirements; equally, ensure that quality decisions and written products are produced in a timely manner, adhering to the Group/European regional SLAs. Manage stakeholder relationships with the onshore CIIOM MLRO and Investigations team to provide detailed insight into case ageing, quality outcomes, escalation of any issues and management of any feedback. The GCB 5 AVP Investigative Reporting, Europe role holder will have a dual-reporting line, with Entity Management within the Offshore Financial Crime Investigations function in India and Functional Management within the Regional Investigations Centre of Excellence within Europe, established within Edinburgh, UK. What you\xe2\x80\x99ll do: Effective and timely investigation into assigned cases in accordance with agreed Investigative Reporting requirements and Service Level Agreements. These cases may include:

• Unusual Activity Reports from colleagues in our overseas IR teams which will need to be checked that decision making is correct and that the Investigation Reports attached are in line with Global IR guidelines.
• Unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
• escalated cases from transaction monitoring systems (including a new automated monitoring solution \xe2\x80\x93 Dynamic Risk Assessment \xe2\x80\x93 DRA);
• Escalated cases identified by true matches to screening lists escalated from Name Screening teams;
• Cross-border referrals; and
• Escalated cases from Fraud Operations.
• Ensure Investigators perform, in line with the instructions and within local CIIOM regulatory/Policy requirements, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
• Ensure through Manager Review that high quality investigative narrative (Investigation Reports) are prepared and the case file is populated with appropriate documentation.
• Ensure that the correct review recommendations are made as appropriate, which may include referral to the CIIOM MLRO (or delegate) as to whether a Suspicious Activity Report (SAR) should be filed or not or escalation to appropriate other teams for co-ordination and further review as required (Major Investigations, etc).
• Ensure where appropriate, interaction with relevant stakeholders, including, Triage, Complex and Major Investigations, and Customer Selection Exit Management (CSEM) (CSEM) Secretariat to manage financial crime risk is done in accordance with procedures.
• Provide information on completed Investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
• Deliver to team, post receipt from Accredited Trainers, training modules under the Continuous Training Programme, for embedding.
• Lead on collaboration and provision of feedback with/to Transaction Monitoring Operations, Fraud Operations and Name Screening, or any other sources of referral as appropriate.
• High quality case file including a comprehensive narrative and recommendation as to whether or not a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
• Appropriate referrals for action identified, and effecting of such in accordance with procedural standards.
• Proportionate number of investigations completed to the agreed procedural standards required and within agreed service level agreements.
• Appropriate consideration given to each case as to content and quality of content/narrative.
• Appropriate escalation to other Investigations teams, taking care to evaluate appropriately against relevant escalation criteria.
• Directly manage key stakeholder relationships within CIIOM.
• Ensure compliance with Regulatory, Bank Policy and Principles. Maintain records, and update case histories.

Requirements
What you will need to succeed in the role:

• Banking experience across Retail, Wealth and Private Banking.
• Previous management experience in a financial crime related role. Experience in managing a team with a defined regulatory obligation with associated SLAs and Quality requirements.
• Proven high quality spoken and written communication skills with the ability to draft reports and communicate conclusions effectively, in a clear, concise and professional manner.
• Consistently achieve objectives set and take action to improve own performance
• Strong organisational skills
• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix
• Strong communication with good inter-personal and influencing skills
• Receptive to accepting and effecting change

What additional skills will be good to have?

• Familiarity and experience with transaction monitoring and associated systems and case management systems (Universal Case Management (UCM)Money Laundering investigations experience including understanding transaction monitoring scenarios/ Red Flags.

• Experience of identifying activity indicative of financial crime risk, i.e. money laundering, terrorist financing, etc. risk
• Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behavior, including transactional profile, against expectation established from KYC/CDD data.
• Prior regulatory or law enforcement investigations experience is advantageous
• ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications
• Experience with banking core customer data management systems (e.g. HSBC Universal Banking (HUB) system

You\xe2\x80\x99ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***