Job Description

Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.

What do we offer:

USDM team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support:
Regulatory Support: Execution of business data quality measurements as per regulatory programs like CCAR, AML etc
Metrics Design: Identification of critical data elements in different systems, data quality rules design, Testing and validation of rules
Data Governance: Standardization of data definitions and ensuring consistency in measurement as per definitions across systems/products/regions
DQ Scorecards: Publishing monthly/quarterly score cards at country level and preparing executive summary reports for senior management
Data Ownership: Identifying trusted data sources, data owners and consumers across process and products
Metadata Management: Standardize in providing organizational understanding of business terms and usage, Collect & Integrate metadata from diverse sources and provide standard way to access metadata by maintaining data dictionaries, data catalogs etc.
DCRM (Data Concerns and Remediation Management): Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA
Audit Support: Identifying cases on control gaps, policy breaches and providing data evidence for audit completion
Expertise Required:

Analytical / Project management Skills

As a Retail Bank SME -
Should focus on data strategy and roadmaps for NAM Retail Bank business, identifying critical data deficiencies that are impacting Retail bank prioritized processes from origination through consumption (i.e., on-boarding, servicing, regulatory compliance and regulatory reporting process)
Responsible for the completeness and accuracy of relevant data assets of NAM Retail Bank from a business context that may be physically residing in various technical environments
Partner with stakeholders to deliver on NAM Citi Retail Bank Book of work to ensure regulatory reporting, Internal Audits and Consent order compliance asks
Build and understand the current state data architecture and leverage those artifacts for building strategic roadmaps for Retail Bank business
Define authoritative data sources for NAM Retail Bank business aligning with Citi Governance Policy
Establish NAM Retail Bank data certification & attestation process aligning with Citi Governance Policy
A comprehensive data and controls flow model from origination to Consumptions
Ensure data Lineage mapping is completed for NAM Citi Retail Bank Critical data elements. SAS automated Lineage framework using AI
Complete comprehensive list of CDEs and metadata for Retail Bank business

Roles and Responsibilities:

Mapping CDEs to appropriate processes, Data Domains, Data Concepts, and Data Sources and maintain accurate business process maps.
Reviewing business glossary with the Process Owner and publish it to enterprise Metadata Repository.
Support Data Custodians, Data Stewards to manage and update data dictionaries.
Lead efforts to implement or modify necessary policies, procedures and system enhancements to fill current and future Data Governance Gaps
Champion and execute the business strategic data plan and policy to improve data governance
Subject Matter Expert on data management policy, data standards, Issue Management ,Data Quality and other data-related policies and standards.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same.
(Preferred) -

Tools and Platforms
Proficient in SAS, SQL, Teradata , Collibra
Proficient in MS Excel, PowerPoint

Domain Skills
Good understanding of
Banking domain Should have good exposure /experience in Retail Bank/Wealth Management business
Audit Framework
Data quality framework
Risk & control Metrics
(Preferred) - Knowledge of Finance Regulations, Understanding of Audit Process

Nice to Have Skills:
Exposure to BI tools and technologies example: Tableau or Cognos or SAS BI or Qlikview, etc.
Automation and process re-engineering / optimization skills

Soft Skills
Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
Should have excellent communication and inter-personal skills
Good process/project management skills
Ability to work well across multiple functional areas
Ability to thrive in a dynamic and fast-paced environment
Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
Proactive approach in solving problems and eye for details
A strong team player

Educational and Experience:
MBA / Masters Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
(Preferred) Post Graduate in Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
10 years of hands on experience in people management, delivering data quality, MIS, data management with at least 2-3 years experience in Banking Industry
Education: Any Graduate
Industry: Banking

Skills Required