Job Description

ICF is looking for consultants to join our fast-growing Digital Strategy and Modernization team. Join us as we help our clients across the Aviation market enable and automate their businesses with technology tools. We deliver Operations Implementation consulting and support services to clients - based on the Build-Operate-Transfer model. We enable digitization of processes to achieve maximum efficiency and flexibility. Further, we co-create sustainable customer solutions that deliver best user-experience and keep the available technology relevant to business needs for a longer duration.

The types of projects you will work on:

• Operations Assessment and Improvement

• IT Systems evaluation and selection

• Systems Implementation support

• Systems and processes (health) adoption study and improvement

• Digitization of existing business processes and identifying gaps to develop the desired "to-be" processes

• CoE (Centre of Excellence) and Competence centers support (for continuous improvement)

• Asset Management

Your typical responsibilities:

• Analyze business requirements

• Work on business-process improvement and efficiencies

• Support the design & implementation of full technology-enabled business solutions

• Identify integration issues and offer solutions

• Work within a pre-sales and delivery environment to understand, design and build solutions to meet business requirements

• Support people and program management on varied projects

• Work effectively in mixed client, software vendor and business consultancy teams

The competencies you will develop:

• Business Processes Management

• Performance Management

• Program and Project Management

• Prescriptive Solutions Blueprinting

• Change Management

• Software Solutions Adoption and much more...

Required Experience:

• Minimum 2 years Operations IT Systems implementation experience

• Experience of full project lifecycles, from vendor evaluation and selection through to software implementation and change management

• Exposure to business-process improvement, gap analysis and solutions thereon

• Proven ability to work with clients, client partners, executives and consultant teams

• Exposure to a variety of deployment models

• Full understanding of the benefits which an organization can leverage from implementing a fully integrated Operations solution

• Strong working familiarity and practice with MSOffice, Project management, BPM and PLM tools and procedures

Working at ICF:

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our .

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

New Delhi, India (II77)