Job Description

:
Role: Experience Center Manager
Roles and Responsibilities
? Overall management of the store
? Restoring of Brand Champions to ensure that the store is manned at all times
? Ensure daily, weekly & monthly conversion targets are met for the store
? Ensure leads are being followed up by the team
? Ensure lead allotment is uniform for the Brand Champions
? Ensure finance support is provided to customers with the help of financers
? Ensure sales SOP is being followed by the store team
? Hire, train, motivate, counsel and monitor the performance of all new-vehicle sales employees
? Maintain an accurate daily log that reflects all sales activities in the Experience Center
? Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
? Develop, implement and monitor a follow-up system for new-vehicle purchasers
? Maintain teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process
? Conduct daily and weekly sales meetings
? Stay up to date of market trends at all times by conducting analysis and monitoring competitors' activities
? Come up with suggestions and recommendations for in-store merchandising, customer service approach and other areas to improve the business
? Produce daily, weekly, monthly quarterly, yearly sales, KPI and other communicated reports
? In-charge of stock count, control and proper record of all stock movements and inventory
? Ensure consistency in customer service by all associates based on established SOPs
? Handle after sales queries and complaints
? Provide on-job training to the team members
? Ensure strong communication between the associates and transfer of all important information within the team
Qualifications ,Experience & Skills
? Excellent interpersonal and communication skills
? Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude
? Demonstrable success gained as Store Manager with a recognized retail brand
? ?Demonstrate leadership capabilities and regularly exceeds expectations
? People skills with the ability to lead and motivate a team
? Ability to work in high-pressure situations and to "think on your feet"
? Strong business acumen-use of business analytics
? Minimum Education - Any Graduate
? Experience : ₹Minimum 3-7 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience).
Requirements
1. Experience of managing store and sales
2. Team handling experience
3.Inventory handling experience
4.Managing customer and escalation
Requires:

• Any Graduate with 3-7yr experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-charge

• Flexibility on time

• Open for Filed sales

• Good Communication skills

Benefits
Salary: 3.5 LPA to maximum 4.5 LPA CTC
Notice period : up to a maximum of 15 days.

Skills Required