Job Description

Automotive Service Writerr r Automotive Service Writer Advisor Job Responsibilities:r r

• r
• Initiates automotive services and repairs by ascertaining performance problems and services requested.r
• Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.r
• Ascertains automotive problems and services by listening to customeraEUR(TM)s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.r
• Develops estimates by costing materials, supplies, and labor.r
• Calculates customeraEUR(TM)s payment, including deductibles.r
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.r
• Obtains approval signatures and enters RO into service database system.r
• Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customeraEUR(TM)s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.r
• Maintains automotive records by recording problems and corrective actions planned.r
• Updates job knowledge by participating in educational opportunities and reading manufacturersaEUR(TM) publications.r
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.r

r r [Work Hours & Benefits] This is a great place to include details about your companyaEUR(TM)s working hours and benefits. Tell prospective service writers about overtime requirements, flexible hours or work-week structures, and any necessary travel. You can also highlight any office perks or benefits you bring to the table, like loaner vehicles, paid parental leave, or childcare reimbursement.
Education: CA (Chartered Accountant), CS (Company Secretary), ICWA, M.Arch. (Architecture), M.Com. (Commerce), M.Ed. (Education), M.Pharm. (Pharmacy), M.Phil. (Philosophy), M.Sc. (Science), MA (Arts), MBA/ PGDM, MCA/ PGDCA, MD/ MS (Medicine), ME/ M.Tech./ MS (Engg/ Sciences), Master of Dental Surgery (MDS), ML/ LLM (Law)r r r r r r r Any Graduate
Industry: Engineering/Projects, Petroleum/Oil and Gas/Power

Skills Required