Automotive Service Advisor

Year    WB, IN, India

Job Description

We are seeking an experienced and dynamic

Service Advisor

to manage service bookings, customer communication, and workshop coordination at our Jawa Yezdi Motorcycle dealership.

Key Responsibilities:



Customers Handling and understand their service needs Open job cards and coordinate with technicians Explain service details, estimates, and timelines to customers Ensure smooth workflow and timely vehicle delivery Maintain service records and follow up for feedback

Requirements:



Graduate or Diploma holder (Automobile/Mechanical ) 1-2 years of experience in service/customer handling (Two-Wheeler preferred) customer-friendly approach with Good communication and computer skills Automobile knowledge is an added advantage

Key Responsibilities:



Interact with customers to understand their motorcycle problems or service needs Open job cards and explain repair/service requirements Coordinate with technicians and ensure timely job delivery Prepare estimates and explain billing Handle follow-up calls and maintain service records Ensure excellent customer satisfaction and repeat business

Required Qualifications:



Diploma in Automobile Engineering (mandatory) Good communication skills (Bengali & Hindi required) Basic knowledge of Two- wheeler systems and repairs Customer-first attitude Computer knowledge.
Job Type: Full-time

Pay: ?8,000.00 - ?14,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4040476
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year