Job Description

We at Jawa Yezdi Motorcycle dealership are seeking an experienced and dynamic, customer-friendly and organized

Service Advisor

to manage service bookings, customer communication, and workshop coordination.

Key Responsibilities:

Greet customers and understand their service needs Open job cards and coordinate with technicians Explain service details, estimates, and timelines to customers Ensure smooth workflow and timely vehicle delivery Maintain service records and follow up for feedback

Requirements:

Graduate or Diploma holder (Automobile preferred) 1-2 years of experience in service/customer handling (Two-Wheeler preferred) Good communication and computer skills Automobile knowledge is an added advantage

Key Responsibilities:

Interact with customers to understand their motorcycle problems or service needs

Open job cards and explain repair/service requirements

Coordinate with technicians and ensure timely job delivery

Prepare estimates and explain billing

Handle follow-up calls and maintain service records

Ensure excellent customer satisfaction and repeat business

Required Qualifications:

Diploma in Automobile Engineering (mandatory)

Good communication skills (Bengali & Hindi required)

Basic knowledge of Two- wheeler systems and repairs

Customer-first attitude

Computer knowledge.

Job Type: Full-time

Pay: ?9,500.00 - ?12,500.00 per month

Experience:

Service Advisor : 1 year (Required)
Work Location: In person