Meeting & Greeting Customers or Customer Representatives
Duly filling Vehicle Inventory Sheet & Recording Customer Observations.
Conducting Inspections & Noting Workshop Observations.
Clarifying description of Problems.
Checking Vehicle Maintenance Records.
Taking Test Drives.
Vehicle Diagnostics.
Evaluation of Parts. Requirements per car.
Record & Upkeep of Consumables used per car
Preparing Estimates by costing Materials, Supplies & Labor
Preparing Repair Order by describing Problems, causes discovered and repairs and services required.
Maintains Customer Rapport by Explaining Estimates, Obtaining Approvals & expected return of vehicle.
Answering Customer Queries & Follow-ups.
Co-ordination with Workshop Technicians for Timely Job Execution.
Vehicle Delivery Inspections for Cleanliness, Fluids Check & Electricals Check.
Timely submission of Job Cards for billing purpose.
Upselling of Products & Services.
Updates Job Knowledge by doing research, online studies.
Enhances Organizations Reputation by accepting Ownership for accomplishing New & Different Requests.
Job Type: Full-time
Pay: ?180,000.00 - ?220,000.00 per year
Work Location: In person
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