We are looking for an experienced and self-driven Tele Calling Sales person to join our dynamic team. As a Tele Calling Sales personnel, you will be responsible for qualifying leads and developing an active sales funnel and help the sales team to focus on closures. You will be working in the Sales department.
Full job description
Key Responsibilities
1. Customer Engagement
? Strengthen customer relationships through proactive communication and reviews.
? Lead and support CREs in customer communication and engagement activities.
? Keep customers informed on offers and service updates.
2. Tele-Operations & Lead Management
? Oversee tele-enquiry, call pickup, missed call return, and lead handling.
3. Campaign & Business Growth
? Drive service reminders, appointment bookings, renewals, and follow-ups.
? Drive customer relation related marketing campaigns (WhatsApp/SMS/calling).
? Run customer reactivation and loyalty campaigns.
? Track campaign ROI and improve outcomes.
4. Process Improvement & Audit
? Ensure adherence to SOPs, call quality standards, and data hygiene.
? Drive cross-functional initiatives to enhance customer experience.
5. Reporting & Analytics
? Prepare daily/weekly/monthly MIS reports.
? Track key metrics: lead conversion, follow-ups, service appointment ratio, CLV, etc.
Skills & Competencies
? Strong communication skills in Kannada, English & Hindi (mandatory).
? Customer-centric approach with strong interpersonal skills.
? Basic marketing + CRM knowledge to support customer engagement programs.
? Analytical, training, and team supervision abilities.
? Proficiency in CRM/CTI tools, MS Excel & PowerPoint.
? Strong planning, coordination, and problem-solving skills.Qualifications & Experience
? Any degree.
? Minimum 6 months experience in CRM, Tele-Operations, Customer Experience, or Marketing Support, preferably in the automobile sector preferred. Freshers also welcome.
How to apply?
E-Mail: neovimotors@gmail.com
Candidates should send their latest resume to the above e-mail id
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Commuter assistance
Paid sick time
Paid time off
Experience:
Automotive sales: 3 years (Required)
Language:
Kannada (Required)
Work Location: In person
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