For Reputed Tata Car Dealership, MOWA and TATIBANDH, Raipur
We're looking for a Bodyshop/Service Advisor (Workshop) for our automobile dealership at Tatibandh, Raipur (C.G.) Candidate preferred from Automobile dealership/industry.
Job Responsibilities
:
Greet customers when they arrive at the workshop and direct them to an available mechanic.
Opening the new job card.
Consult with mechanics about necessary repairs and possible alternatives to expensive work.
Answer questions about service outcome (after consulting with mechanic if necessary).
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Required skills
:
Should be able to drive a vehicle safely and have a valid LMV a driving license.
Proven experience in a Service Advisor role.
Strong working knowledge of operational procedures.
Qualification/Experience
:
Any Graduate/Diploma/degree in Mechanical Engg.
Minimum 1 Year experience in similar position.
Basic computer knowledge (MS Office/Internet)
Contact: 9826754400
Email: hrm@nationalgarage.net
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Provident Fund
Work Location: In person
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