and programming. Automation on-site job includes electrical installation guidance & test, confirmation of process with design engineer, online commissioning (mainly Rockwell, Siemens and Wonderware), verification of process upgrade with customer, project files updating. Automation emergency response includes emergency failure analysis, remote guidance or connection support, on-site troubleshooting. Plant automation performance investigation and optimization. Follow both technical (software and hardware) and architecture in Food industry area. Provide technical support and training to customer. Provide Remote support to customers in a 24x7 support setup. Document service activities and update customer data, including equipment and contracts. Carry out customer visits in conjunction with technical issues, assisting the local account managers and Service Manager.
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