Job Description

Key Responsibilities of an ATM Service Engineer

1. ATM Installation & Setup

Install and configure new ATMs, kiosks, and related equipment.

Ensure proper network connectivity and power supply.

2. Routine Maintenance

Perform regular preventive maintenance checks.

Replace worn-out parts such as card readers, keypads, rollers, or dispensers.

Ensure machines are clean and operational.

3. Troubleshooting & Repair

Diagnose hardware/software issues in ATMs.

Resolve cash dispenser jams, card reader errors, or printer malfunctions.

Coordinate with technical support teams for major issues.

4. Cash Handling Support

Assist in cash loading, balancing, and reconciliation (if required by employer).

Ensure secure handling of ATM vaults.

5. Software & Network Support

Update ATM software/firmware as per bank/vendor requirements.

Ensure ATM is connected to the server and troubleshoot connectivity issues.

6. Customer Service & Reporting

Respond promptly to ATM downtime complaints.

Maintain detailed service and maintenance reports.

Coordinate with banks, vendors, and field teams to minimize downtime.

7. Security & Compliance

Follow safety and security protocols during service.

Ensure compliance with RBI/bank policies regarding ATM operations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹15,001.00 per month

Benefits:

Health insurance Provident Fund
Willingness to travel:

100% (Preferred)
Work Location: In person