Job Description

Riverbed. Empower the Experience:
Riverbed, the leader in AI observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally - including 95% of the FORTUNE 100 - we are empowering next-generation digital experiences. Position:
The Atlassian admin is responsible for designing, modifying, configuring, and implementing the Atlassian tool suite (Jira, Confluence, ServiceDesk, Bitbucket Pipeline, and Atlassian Access) to fit the business requirements. The Atlassian admin will participate in the project management practices, enabling and supporting project managers in creating and modifying Jira and Confluence to meet their requirements. The Atlassian admin will support and participate in the DevOps process by configuring and managing the Atlassian suite to review, analyze, and deploy the codebase. The Atlassian admin will have extensive experience in Software Development Practices, including Source Control, Configuration Management, Unit Testing, and Object-Oriented Design patterns. What you will do:

• Administer Atlassian SAAS, including Jira, Confluence, Bitbucket Pipeline, Atlassian Access, and SourceTree. Knowledge of other Atlassian products is a plus.

• Manage day-to-day requests and projects related to Atlassian SAAS.

• Must have hands-on experience with Gen AI tools, preferably Atlassian Rovo.

• Jira script runner and shell script, including deployment scripts for codebases like Java, Node.js, and PHP .

• Jira workflows, schemas, user permission schemas, issues schemas, custom fields, and boards.

• Confluence workspace creation, permission schemas, macros, forms, and integrations.

• Bitbucket repository and knowledge of Git.

• Bitbucket pipeline creation and CI/CD implementation.

• Must have experience working with a scrum team as a developer, scrum master, or scrum owner.

• Responsible for researching and evaluating new features, technologies, and current trends to provide innovative ideas in support of both tactical and strategic development initiatives.

• Must have outstanding verbal and written communication skills, allowing the individual to collaborate with both technical and non-technical business teams.

What makes you an ideal candidate:

• Bachelor's degree with 5-7 years of field experience or master's degree with 4-6 years of field experience

• Atlassian Certified for one of the following: Jira Project Administrator, Managing Jira Projects for Cloud or equivalent

• 5-7 years of experience as an Atlassian Developer

• 5+ years of experience in Shell Script and Script runner for Jira

• 5+ Jira Service Desk Management

• 3+ years of experience with Atlassian Bitbucket, Bamboo, Linux hosted Atlassian environment

• 1+ years of experience with Atlassian Bitbucket Pipeline

• Experience migrating Jenkins to Bitbucket Pipeline migration

• Experience migrating SVN to Bitbucket Pipeline migration

• Knowledge of PL SQL and Non-PL SQL Oracle EBS object deployment preferred

What we offer:
Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
Benefits & Perks vary by Country.
About Riverbed:
With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a 'customer-first' company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together.
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
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