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Key Responsibilities:
Review law firm invoices for billing compliance and accuracy. Support the appeal resolution process by reviewing justifications and preparing responses. Communicate with law firms to request documentation or clarification as needed. Track invoice review goals (volume and dollar value) on a weekly and monthly basis. Work with claims/legal teams to ensure billing aligns with case progression. Maintain tracking sheets, exception logs, and audit documentation. Analyze recurring patterns in non-compliant billing behavior. Become proficient in one client's billing process, and support expansion to others. Document and escalate billing discrepancies or trends to the appropriate compliance or audit team. Assist in updating training and compliance material based on findings.
Required Qualifications:
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