Position: Asst. Manager - Closing
Experience: 2 to 5 years
Location: West pune, Open to travel when required.
We are looking to hire an experienced, customer-oriented Closing individual with predominant exposure in the Pune's real estate market. To be successful and high performing individual with Goyal Group, one should be persuasive and able to work in a high-pressure environment with the capability of optimising and thinking out of the box.
KEY RESPONSIBILITIES: ? Attending customer walk-ins, greeting and showing them the audio, video and project presentation
? Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
? Ensure completion of sales targets on a consistent basis through the year
? Ensure cross-selling to enhance sales value productivity with existing customers.
? Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
? In collaboration with the Team Head, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
? Play a key role during various stages of customer engagement till delivery and provide support for query resolution.
? Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
? Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
? Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts
? Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service
? Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
? Maintain thorough adherence to lead tracking mechanisms as required
? Ensure highest standards of compliance to Goyal properties' policies, processes and value structure
ELIGIBILITY COMPETENCIES:
? Post-Graduation (MBA preferred)
? Proven work experience of 2-5 Years
? Preferably from a real estate developer lobby
? Good grasp on Marathi, Hindi and English
? Proven track record with HNIs
? Excellent team and customer bonding capability
? Strategic ? Data analytics skills
? Ready to travel and build networks
? Street Smart ? Great people and situation handling skills
PERKS: ? Employee Medical Insurance ? IDP / CDP ? Incentive
About Goyal Group:
Goyal Properties is an organization built on ethics, just as much as excellence. We believe in something beyond success, in goodness and greatness. The values which brought us into existence have continued to inspire us since 1985. The legacy lives on as we pass on the baton to a brighter future, Built by Values. ? 36+ years of legacy ? 30+ completed projects ? 10,000+ Happy Customers Goyal Properties has always found its employees at the heart of its growth and success. We as an organisation place a lot of importance and trust in the people joining us. We know no lengths to keeping our customers and employees happy and satisfied. Goyal Properties is an equal opportunity provider towards any one applying and wishing to pursue their career with us. We do not believe in discrimination by caste, colour, gender or belief
Job Types: Full-time, Permanent
Pay: ?300,000.96 - ?700,000.87 per year
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Location:
Pune, Maharashtra (Preferred)
Work Location: In person
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