Job Description

Role Overview

The Asst. Operation Manager will be responsible for managing the day-to-day operations of the Chennai center, ensuring smooth functioning, effective coordination, and achievement of business targets. The role involves administration, faculty coordination, student engagement, and marketing activities, along with strict adherence to Techbyheart's Standard Operating Procedures (SOPs).

Key Responsibilities:

Oversee daily operations at the Chennai center, ensuring smooth academic and administrative functioning. Ensure proper implementation of company SOPs, policies, and compliance requirements. Coordinate with HR, Admin, Sales, Marketing, and Placement teams for smooth center operations. Manage student onboarding, fee collection, class scheduling, and certificate issuance. Monitor faculty performance, classroom management, and training quality. Handle vendor coordination, infrastructure readiness, and center maintenance. Support recruitment, induction, and training of faculty and admin staff at the center. Submit timely reports on center activities, revenue, and student engagement to the Operations Manager/HO. Address escalations from students, parents, or staff, and provide timely solutions. Achieve revenue and marketing targets for the Chennai center. Actively participate in marketing activities - visiting nearby colleges, corporates, and institutions for seminars, workshops, and lead generation
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Leave encashment Provident Fund
Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:

Operations management: 2 years (Required) Ed-Tech Industry : 2 years (Required)
Language:

English (Required)
Willingness to travel:

100% (Preferred)
Work Location: In person