Job Description

Responsibilities & Key Deliverables
To analyse the technical complaints of the vehicle in the field.
To rectify defects in vehicles / overhaul aggregates.
To maintain and handle internet based warranty.
Ensure implementation of service processes at channel partners.
Development of secondary channel.
Feedback on companies as well as competitorsA? products.
Training of service managers.
Work out special service support for strategic customers with channel partners.
Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target
Secondary network for spare parts sales.
Guide channel partners for manpower/facilities/equipment optimization.
To ensure profitability of workshops of channel partners.
MIS on service.
Spare parts inventory management.
Experience
BE - 3- 6 yrs., DME - 4 to 10 yrs.
Industry Preferred
Qualifications
BE and DME
General Requirements

Skills Required