? Responsible to handle inbound & outbound inquiries
? Ensure all inquiries are well counselled and educated about our examinations
? Educate and create awareness about enterprise risk management
? Provide all information about the Institute positively and with the right passion so the inquiring leads are confident about the programme
? Handling admission enquiries at the institute (Interact with prospective clients, students, working professionals; explain admission procedures, curriculum, fees structures etc. Ensure all admission documentation is completed effectively).
? Respond to general inquiries and provide information to students, professionals in regards to the curriculum
? Prepare MIS in respect to the inquiries made and feedback on the same
? Follow up with students as per the deadline date for enrolment
? Guide the student with proper fees structure and admission procedures
? Learn to multitask and prioritise the tasks in hand and meet targets as set by the Head of department
? Handle the CRM software
? Effectively communicate over emails
? Interact with clients in a group through workshops
? Strategise and analyse trends, market outlook
? Ideate and execute newer sales and business development strategies
? Support marketing department with insights on inquiries, new way to promote the programmes, etc.
? Ensure full knowledge is imparted about all courses in order to provide the information to students and working professionals.
Job Type: Full-time
Work Location: In person
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