Job Description

Job Overview

• Develop Inflight F&B services and monitor service planning and operational activities

Key Responsibilities

• Maintain information on menus and services
• Develop and implement new food and beverage product offerings
• Implement seasonal menu changes including Food Festivals
• Build a culinary database of regional recipes
• Support the preparation of training documents (Caterer & Crew)
• Support stakeholders in creating inflight service concepts and new product evaluation meant to enhance passenger experience and crew productivity
• Position involves extensive travelling in India & abroad

Skills & Attributes

Product development

• Schedule meal presentations at all caterers as per agreed annual schedule
• Prepare menu brief for the Caterer
• Conduct the menu presentation and record final selection of menus
• Oversee preparation of menu album and Crew plating guidelines
• Analyze prices quoted by Caterers and make recommendation to Snr. Team
• Prepare Menu Grids/MPC. Maintain rate sheets as per airline format
• Prepare menu card write ups and coordinate with printer
• Monitor menu card ordering (qty and timeliness) with Procurement

Audits:

• Conduct timely menu audits at various units & share findings with caterer and monitor corrective actions
• Review passenger and crew feedback - Investigate/ analyze with respect to F & B
• Consolidate the feedback findings and share for further actions with all concerned
• Report early trends on cost escalation; advise corrective measures

Research:

• Perform competitive benchmarking
• Identify industry best practices and customer trends

Work Experience

• Minimum 5 years of experience as menu development in large airlines or flight kitchens with an advantage in F&B pricing
• Proficient in Advance Microsoft Excel & preparation of PowerPoint presentation

Qualification

• Graduation
• Diploma in Hotel Management will be preferred

Location

• Delhi

Note

All Vistara employees are required to be fully vaccinated against COVID-19