Job Description

1. Maintain all information of the hospital services & Available Doctors, Contact Numbers, emergency & Ambulance services, suppliers & vendors, staff working, Corporate empaneled for facilities, if list extension numbers.

2. Welcome, Receive, Guide & give Information to Visitors, Patients, Ensure Comfortable sitting to all.

3. Attend to Phone Calls, take appointments & messages for consultant doctors, staff all transfer calls to various departments, also connect important Numbers when asked for.

4. Ensure Proper Registration of OPD & IPD Patients capture relevant details of Patient Name, phone Numbers, Mobile Numbers & E-mail ID referring Doctor, Address etc.

5. Book Appointments for consultant doctors as per their days schedule and Timings.

6. Use brochures, leaflets & Other Promotional materials available to enhance information on the hospital services.

7. Front Office Executive should know in detail about hospital Services & Facilities and relevant people working in the hospital.

8. Get Well Versed with handling Hospital Information System, Use of Computers Skills to Process patient data, document & filing.

9. Ensures to handover Feedback forms to all patients & Collect the same in the drop box.

10. Ensure to Collect the payment through Cash, Credit Card as per the tariff & ensure to generate bill in duplicate (One for Patient & one for file).

11. Co-ordinate with Finance Department in handling over cash periodically as suggested by the management / Front Office Manager.

15. Maintain a master list of the following documents

Consultant Doctors

Emergency Numbers

Ambulance

Staffs Contact Numbers

Vendors & Suppliers list & contact Numbers.

Corporate Companies empanelled TPA's & Insurance Companies.

Hospital tariff List.

Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Malleswaram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are your Experience only from Hospital Experience Background can apply ? residing at Bangalore location only
Experience:

total work: 2 years (Required)
Language:

Hindi, kannada, english (Preferred)
Location:

Malleswaram, Bengaluru, Karnataka (Preferred)
Work Location: In person