Job Description

Sutherland is an experience-led digital transformation company that helps businesses achieve non-linear growth by delivering exceptionally engineered experiences for (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology, and automation.
We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.
:
Deskside Support
Qualifications:
Graduation
Additional Information:
Preferred Qualifications:
? Certifications in relevant technologies such as MCSE/CCNA
? Experience with ticketing systems.
? Familiarity with ITIL principles and practices.
? Basic understanding of networking concepts and protocols.
? Experience with scripting or automation tools for IT administration tasks.

Skills Required