Functional Expert Job Title: Customer Support Associate (Freshers) - Blended ProcessLocation: Guindy, Chennai (Work from Office)Experience: Freshers Welcome!About the Role:Kickstart your career with us! We are looking for energetic and passionate freshers to join our team as Customer Support Associates. This is a unique blended role where you will interact with clients through both voice (calls) and non-voice (email/chat) channels. You will be the friendly voice and helpful guide for our customers, solving their queries and ensuring a great experience.What We Look For (Eligibility Criteria):- Any Graduate - Excellent communication skills in English is a must.- Must be fluent in Hindi or Telugu.- Strong problem-solving skills and a willingness to learn.- Basic computer knowledge.What You'll Do (Key Responsibilities):- Handle customer inquiries via phone calls and emails.- Provide timely and effective solutions to customers.- Maintain accurate records of customer interactions.- Work collaboratively with the team to achieve goals.What We Offer:- Complete Training: No experience? No problem! We provide full training on processes and soft skills.- Career Growth: Clear path to grow into a Senior Associate, Team Lead, or Specialist role.- Stable Career: Gain expertise in the high-demand field of customer service.- Supportive Environment: Work with a friendly and encouraging team.- Ready to launch your career? Apply now with your updated resume! (ref:updazz.com)
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