Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Associate, Website Support Analyst!

In this role, you will be required to demonstrate analytical and research skills

Responsibilities

This role interfaces with internal and external customers and supports teams in our international offices.

The candidate must be flexible and able to multitask across a variety of job duties

Create high quality content from existing websites by following client instructions and mock-up.

Usage of appropriate WordPress template / module.

Proof reading

the content that is ported to new site and making sure it goes with the flow.

Participate and contribute

in

calls with international teams, operational team meets & training sessions

Work overtime when needed to meet critical deadlines

Complete

adhoc

tasks and projects as needed

Ability to prioritize workload and meet strict deadlines.

Qualifications we seek in you!

Minimum Qualifications

Graduate in any stream

Good experience on WordPress/website building/website designing role.

Focused and detail-oriented

Adaptability / Ability to Multi-Task

Good communication skills (written & spoken)

Good MS Office Skills / Presentation Skills

Willing to work in night shifts

Preferred Qualifications/ Skills

Experience working with WordPress

Knowledge of HTML, JavaScript, NodeJS, React JS, MySQL and CSS

Website building and designing

Should be able update/port content on Web pages, Landing pages using WordPress CMS.

Knowledge of non-WordPress CMS, Duda, Mono and Responsive website platforms would be an added advantage

Knowledge of Plugins and Theme Customization would be an added advantage

Basic Knowledge of Wrike and Salesforce would be an added advantage

Good communication skills

Basic Knowledge of SEO (Metadata, Image Alt text, Image Optimisation, Redirecting defunct URLs etc)

Basic coding skills

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssociate

Primary LocationIndia-Mumbai

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingOct 3, 2025, 5:52:22 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time