Job Description

0-3 Years

3-4.5 Lpa

Noida, UP

1 days ago







Are you someone who enjoys problem-solving, coordinating with teams, and ensuring smooth project execution? We're looking for a proactive and detail-oriented Operations Associate to join our growing team!



Responsibilities

Understanding academic projects/assignments/tasks requirements and ascertaining the appropriate price of each project/assignments/tasks

Understanding client#39;s escalation, discussing the issues with experts, and coming up with appropriate solutions.

Identifying suitable experts for each project, negotiating the pay with freelancers, and facilitating allocation process.

Point of contact for sales team and experts regarding pricing and allocation process respectively.

Dealing with clients on chat/call to close stuck cases

Maintaining healthy relationships with experts and facilitating timely delivery of projects

Identifying expert#39;s related issues, sharing feed with them, and escalating to TAM wherever required.

Following up with prospective freelancers with desired expertise and getting them on board.

Ensuring efficient work engagement of hired experts.

Identifying suitable experts for each project, negotiating the pay with experts, and facilitating the allocation process.

Ensuring efficient work quality delivery by experts with proper audit/proofreading and overall evaluation of work on a timely basis.

Required Qualification & Skills

Very good command of English. Excellent knowledge of the subject

Acceptability towards rotational shifts and week offs

Punctual and ability to work within deadlines.

Efficiency with internet browsing and internet researching skills. Good writing and analytical skills.

Strong academic ground, Versatile with multiple subjects, Efficient in communication,

Capable of understanding inside of projects/assignments, willing to listen and learn

Capable of convincing/expressing oneself efficiently

Benefits You Get

For the Constant

Companions



Receive a token of appreciation for being with us through our highs and lows for years.



For Finding &

Hidden Gems



We reward you with a bonus every time you help us find new talent for the organisation.



No Good Work

Gets Unnoticed



Regular rewards and recognitions are there to appreciate the top performers every month.



A Reward for Surpassing

Your Limit



You are entitled to earn incentives every time you put in more effort into your work.



A Healthier

Team



A positive work culture, safer workplace and medical benefits - your wellness is our priority.



A Gift for

Newly-Weds



Get a bucket full of best wishes and a bonus from us when you decide to tie the knot.



Good Luck Pours

in Every Diwali



Celebrate the festival of lights with more vigour with an additional bonus from our side.



Baby Brings

Luck



There's no greater joy than becoming a parent. A big bonus can make it even more joyous.