Job Description

Associate, Technology Operations - Pune, India
Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry
Join the team and help shape our company's digital capabilities and revolutionize an industry! Join Western Union as an Associate, Technology Operations.
Western Union powers your pursuit.
The Associate, Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for systems and applications portfolio: On-premises and on the Cloud and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
Role Responsibilities

• To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure.
• Design and implement Highly Available DR solutions.
• Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions.
• Ability to handle multiple projects and deadlines in a fast-paced environment independently.
• Advanced troubleshooting skills: Application performance tuning, issue resolutions.
• Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams.
• Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies.
• Design and execute upgrades and migrations including OnPrem and in Cloud.
• Define and manage the best practices around Application security and help to ensure security and compliance across all application systems.
• Providing on-call support for production systems.
• Continuous improvement and automation as much as possible.
• Communicate clearly and regularly with project teams and management.
• Mentor team and build cloud knowledge within the team and drive for team success.

Role Requirements

• 3+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP)
• Knowledge of Hawk rules, Grafana Prometheus.
• Familiarity with IT Service Management tools like ServiceNow.
• Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools.
• Strong Windows, AIX/Unix/Linus administration skills.
• Expert level JVM dump reading, end to end trouble shooting skills.
• Experience in using cloud native technologies to build applications.
• Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python.
• Working experience on different flavors of OS (Unix/Linux/Solaris/Windows)
• Must Have - L2 MW - Tomcat/WebSphere/JBoss/MS IIS.
• Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows.
• Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication.
• Experience in DevOps tools like Spinnaker, Ansible, and Cloud bees.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for the Western Union. Learn more about our purpose and people at .
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:

• Employees Provident Fund [EPF]

• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date: 08-05-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.