Job Description

Location:

IN - Bangalore 24/7 |

Job-ID:

213566 |

Contract type:

Standard |

Business Unit:

Others

Life on the Team

As an

Associate Technical Analyst

in our IT Asset Management team, you'll play a critical role in supporting the end-to-end lifecycle of IT assets within the organization. You'll be part of a collaborative and fast-paced environment where attention to detail and proactive problem-solving are key. From procurement to retirement, you'll help ensure that our assets -- laptops, desktops, mobile devices, and other hardware -- are accurately tracked, effectively managed, and delivered on time.

You'll work closely with internal teams, vendors, and logistics partners to ensure our asset lifecycle processes are smooth, compliant, and efficient. This role offers you a great opportunity to build expertise in

Device Lifecycle Management (DLM)

while contributing directly to operational success and end-user satisfaction.

What You'll Do

End-to-End Asset Lifecycle Management

Oversee the full lifecycle of IT assets -- from procurement and deployment to return, disposal, or recycling -- ensuring all processes align with business policies and IT standards.

Inventory & Records Management

Maintain accurate asset records using tools such as

ServiceNow

or other asset management platforms. Regularly update asset status, location, and ownership.

Reporting & Data Analysis

Generate and deliver timely reports on asset inventory, procurement status, and lifecycle metrics using

advanced Excel functions

(PivotTables, VLOOKUP, etc.).

Audits & Reconciliations

Conduct routine asset audits and reconciliations to maintain data accuracy and support compliance efforts.

Vendor & Logistics Coordination

Collaborate with vendors for procurement, track deliveries, manage returns, and ensure accurate invoicing. Coordinate with logistics partners to ensure timely asset delivery and distribution.

Deployment & End-User Support

Support the deployment of new devices to end users and work with IT support teams to address hardware issues, repairs, or replacements.

Customer Engagement

Effectively manage customer expectations and contribute to a positive IT support experience through clear communication and timely updates.

What You'll Need

Experience:

1-3 years of experience in IT Asset Management, with a strong focus on

Device Lifecycle Management (DLM)

.

Education:

A 3-year diploma after 12th grade or a graduate degree (minimum 15 years of formal education).

Technical Skills:

+ Proficiency in

Microsoft Excel

(PivotTables, VLOOKUP, formulas) for reporting and analysis
+ Working knowledge of

ServiceNow

or similar IT asset management platforms
+ Familiarity with

ITIL best practices

, especially in procurement and asset disposal
+ Strong documentation and reporting capabilities

Soft Skills:

+ Detail-oriented with strong organizational skills
+ Ability to work collaboratively with vendors, logistics teams, and internal stakeholders
+ Strong verbal and written communication skills
+ Proactive approach to problem-solving and process improvement

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

#CCfuturetalent